What is “Certified Refurbished”?

There are many reasons that can require an item to be labelled “Certified Refurbished”. Consumer laws prevent manufacturers from selling anything considered factory refurbished as “new”, so the second consumer gets the best deal. We are contractually obligated to label most of our products as being “refurbished”, however many of them are brand new, sometimes only minor cosmetic blemishes.

Here are a few examples:

• Appliance retail level cancelled orders we receive truckloads throughout the week. All units are inspected and graded on site.
• Items where the box or casing was damaged in shipment, which are returned to the manufacturer.
• The item was returned to the manufacturer because of a slight defect. The part that was defective was replaced, tested and then repackaged.
• The item was returned because of a minor cosmetic blemish on the casing.
• The box was simply opened. That’s it!
• Brand new overstocked items are also sometimes labeled as refurbished.

Why should I buy refurbished equipment?

Refurbs save money! Why hesitate getting the best value by getting the exact same equipment, with a warranty that is comparable or better at a much lower price:

Refurbished items have a much lower defect rate. From 10 units that come back for repair only 1 is usually a refurb, because refurbished units are tested before they are sold.

If the benefits of buying a refurbished product are the same, similar, or often better, as a new one, the only “drawback” you would notice is probably a little label that says “Refurbished” on the outside of the box or back of appliance.

Not only will you save money, you are helping the environment at the same time!