About Us

MTC Factory Outlet - interior

The MTC Factory Outlet store is located in Whitby, Ontario, Canada

We first began selling b-stock appliances and refurbished electronics in September 2006. The store has greatly expanded since its opening to accommodate a vast amount of inventory.

We sell various premium, trusted brand name refurbished electronics, appliances, and high end Miele b-stock appliances. All products are sold with warranties (various warranties depending on item purchased).

Feel free to stop by and ask a customer service representative for more information or give us a call.


We service what we sell – parts & repairs required for your electronics are also available

Parts needed to repair your equipment are available for purchase at the MTC Factory Outlet store in Whitby from Monday – Friday between 10:00AM-4:00PM, or call and order parts via the MTC Call Centre from Monday – Friday between 7:30AM – 6:00PM at 905-666-7669 x360.

Please be advised that the MTC Factory Outlet staff only have access to repair parts while the technicians are available, which is Monday – Friday between 10:00AM-4:00PM.

For more information about product repairs, parts and accessories, please check out the MTC Service website.